# Organizations

> Tenancy, roles, and switching workspace.

Probara is **multi-tenant**: every project, suite, and test case belongs to exactly one **organization**. Data never crosses organizations.

## Create an organization

On first login without a membership, onboarding lets you create an organization with a **name**. You become **owner**.

## Rename an organization

Only the owner can rename the organization:

1. Open **Workspace → Settings**.
2. Change **Organization name** and select **Save**.

The name can be 1 to 200 characters, and spaces at the start and end are removed. Renaming changes only the name: members, projects, and test data stay as they are. Every member sees the new name in the organization switcher after their next page load.

## Switch active organization

Use the **organization switcher** in the avatar menu. The app reloads context for the selected organization and remembers it for your session.

## Roles (summary)

| Role       | Typical access                                     |
| ---------- | -------------------------------------------------- |
| **owner**  | Full control, including membership and invitations |
| **admin**  | Manage members and invitations                     |
| **member** | Create and edit test assets                        |
| **viewer** | Read-only access                                   |

An organization has exactly one **owner**. Ownership is never assigned as a role: the owner transfers it to another member (see [Workspace → Members](https://docs.probara.net/en/guides/workspace/#transfer-ownership)) and becomes an admin.

Exact permissions follow server rules; when in doubt, ask the owner of your workspace.

## Suspended organizations

Probara staff can suspend an organization — most commonly for non-payment. A suspended
organization is **read-only**, not walled off:

- **You can still sign in**, and the organization is shown as suspended.
- **You can still read everything** — projects, suites, test cases, runs, milestones, defects,
  and the platform log stay fully visible.
- **You can still export.** A suspended organization's data remains yours to download at any
  time, in every supported format.
- **Every other action is refused.** Creating, editing, deleting, or otherwise changing anything
  in a suspended organization returns an error until the organization is reactivated. This
  includes API and MCP integrations using an existing token — suspension takes effect
  immediately, without waiting for a token to expire or revoking it.

Reactivation is handled by Probara staff once the underlying issue (typically an unpaid invoice)
is resolved. Contact support if your organization is suspended and you believe this is an error,
or once payment has been settled.

## Organizations scheduled for deletion

An owner can delete an organization from **Workspace → Settings**. The deletion runs after a 14-day
grace period, during which the organization is read-only for everyone — including API and MCP
integrations — and an owner can cancel it from the banner at the top of the page. See
[Delete an organization](https://docs.probara.net/en/guides/delete-organization/).

Probara also schedules the deletion of an organization that no member has opened in the web app for
12 months. Any member can cancel it by opening the organization during the grace period; API and MCP
integrations do not count. See
[Organizations nobody opens for 12 months](https://docs.probara.net/en/guides/delete-organization/#organizations-nobody-opens-for-12-months).