# Notifications

> What triggers a notification, where it shows up, and how to control it.

Probara tells you about events on your test cases, plans, runs, defects, and review requests in two places: the **bell** in the header and your **e-mail inbox**. Both come from the same catalog and the same account-level preferences.

## What you get notified about

The catalog has five groups. Each row can reach you In-App, by E-mail, or both.

**Test Case**

- A comment is added to a test case you participate in
- You are newly mentioned in a test-case comment

**Test Plan**

- A plan test case is assigned to you

**Test Run**

- A run is created or started with you as default assignee
- Run test cases are assigned to you, singly or in bulk
- A run you have assigned cases in is closed or aborted

**Defect**

- A defect is assigned to you
- A comment is added to a defect you are assigned to or participate in
- You are newly mentioned in a defect comment
- The status changes on a defect you reported

**Review**

- Test reviews that I have been assigned to
- Decisions on reviews I participate in
- Edits to reviews I participate in
- Comments on reviews I participate in
- New mention in a comment

You participate in a review request when you are its author, one of its reviewers, or have commented on it. A bulk action on several review requests sends you one notification for the whole batch, with how many requests it covers, instead of one per request. See [Test case review](https://docs.probara.net/en/guides/test-case-review/#review-notifications) for what each Review row covers.

## Channels and defaults

**In-App** is on for every row above — you always see these in the bell and inbox unless you turn a row off.

**E-mail** is on by default only for the rows that are a direct mention, a direct assignment, or a decision on a review: the three mention rows, "a plan test case is assigned to you," "run test cases are assigned to you," "a defect is assigned to you," "test reviews that I have been assigned to," and "decisions on reviews I participate in." Every other row starts E-mail off, including edits and comments on reviews; you can turn any row on or off.

Change your preferences from **Profile → Notifications** (`/user/notifications`). Preferences are per account, not per organization — they apply the same way across every organization you belong to.

## The bell and the inbox

The bell in the header shows an unread badge once you have unread notifications. Past 9 unread, the badge shows a capped label ("9+") instead of the exact count.

Open the bell to see your inbox. Unread notifications are marked with a dot. From there you can:

- Open a notification to go to the test case, plan, run, defect, or review request it is about. Opening it marks it as read.
- Select **Mark all read** to mark everything as read at once.
- Select **Unread** to show only the notifications you have not read yet. Select it again to see all of them.

The inbox only shows notifications for your **active organization** — switch organizations to see that organization's notifications. Two more things shape what you see:

- Notifications are kept for 90 days, then removed automatically.
- If you lose access to the project a notification belongs to, that notification stops showing up, even if it was already there.

## E-mail language

Notification e-mails are sent in your account's language (the **Language** setting in your profile). If that language is not available for a given message, the e-mail falls back to English.

## Unsubscribing from e-mail

Every notification e-mail includes a one-click unsubscribe link (and the matching `List-Unsubscribe` header your mail client may use instead). Using it turns **E-mail off for every row** on your account — a single action, not one link per row.

In-App notifications keep working normally after you unsubscribe from e-mail. You can turn E-mail back on for any row at any time from **Profile → Notifications**.

## Notifications and API tokens

Actions performed through the API with an API token still notify the people involved — an assignment or a mention made by a token behaves the same as one made by a person.
