# Delete your account

> Permanently delete your Probara account and your personal data, and what stays in your organizations.

You can delete your Probara account yourself, from your profile. The deletion happens **immediately
and cannot be undone**: there is no grace period and no way to restore the account afterwards.

Content you created inside an organization belongs to that organization, so it stays there. Only your
identity is removed from it.

## Before you start

Probara refuses the deletion while it would leave an organization without anyone to run it. The
dialog lists every organization that blocks you, with a link to its members, so you can resolve them
all before you try again.

| Situation                                                     | What to do                                                                                                                  |
| ------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------- |
| You are the **only owner** of an organization that has others | Transfer ownership to another member (**Workspace → Members**), then try again.                                             |
| You are the **only member** of an organization                | [Delete that organization](https://docs.probara.net/en/guides/delete-organization/) first. Once its deletion is scheduled, it no longer blocks you. |
| Your account is a Probara **staff** account                   | Staff accounts cannot be deleted here. They are closed through an internal procedure.                                       |

Being an admin, a member, or a viewer never blocks the deletion. Neither does an
organization that is already scheduled for deletion: it is read-only, so you could not resolve the
block, and it is erased when its 14-day grace period ends whether or not your account still exists.
Delete your account only once you are sure: afterwards nobody from your account can cancel that
organization's deletion.

## Delete your account

1. Open **Profile** from the avatar menu (or go to `/user/profile`).
2. In **Danger zone**, select **Delete account**.
3. Type your email address to confirm.
4. Confirm it is you:
   - If you sign in with a password, enter your **current password**.
   - If you sign in with Google or your organization's single sign-on, there is no password to enter.
     Instead, you must have signed in **within the last 10 minutes**. If it has been longer, select
     **Sign out and sign in again**, then start over.
5. Select **Delete my account**.

You are signed out, and a confirmation is sent to the address the account used.

For your security, the confirmation step allows **5 attempts every 15 minutes**. That budget is shared
with organization deletion requests.

### If the dialog cannot confirm the result

If your connection drops while the request is on its way, the dialog may say it could not confirm
whether the account was deleted. Try to sign in with the same account: if you cannot, the account was
deleted.

## What is deleted

Everything that identifies you, at once:

- **Your account**: sign-in email, name, role label, time zone, language and profile photo.
- **Your access**: sessions on every device, your password, your Google sign-in link, pending
  password-reset and verification links, the API tokens you created, the apps you authorized (such as
  MCP clients), and your notification preferences.
- **Your memberships** in every organization.
- **Invitations**: those you sent that were still pending, and those addressed to you.
- **Emails** still waiting to be sent to you.
- **Inside every organization you belong to, or used to belong to**: your entry in the member list,
  your assignments, your mentions, your user-group memberships, your notifications, and your name and
  email on activity entries.

Integrations that used one of your API tokens stop working as soon as the account is deleted. App
tokens you created from **Workspace › Integrations** keep working: they belong to the organization,
not to you.

## What stays in your organizations

Test cases, runs, results, defects, comments and attachments you created belong to the organization,
so they stay. They are no longer linked to you and are shown without an author.

Text you typed is not rewritten. If a comment or a test step mentions your name in its own words, that
text stays as written. To have such content changed or removed, ask an owner or admin of that
organization.

## What Probara keeps

- **A record that an account was deleted**, with an internal identifier and the dates only. It holds
  no email and no name. Probara uses it to show that the deletion happened and to apply it again if a
  backup is ever restored.
- **Backups.** Probara's database and file storage keep point-in-time backups for up to 30 days. Your
  data can remain in them until they roll off.
- **Records of staff actions.** If Probara staff ever took a support action on your account, the
  internal record of that action, which names your email address, is kept.

## If you cannot sign in

If you have lost access to your account, contact support. Probara staff can delete the account for
you once they have confirmed the request comes from you. The same organization rules apply: staff do
not delete an account that is the only owner or the only member of an organization, unless that
organization is already scheduled for deletion.